Shipping policy

**Shipping Policy – PureSkin and Hair**

Thank you for shopping with PureSkin and Hair. We are committed to delivering your order as quickly and safely as possible.

**Processing Time**
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.

**Shipping Time**
Delivery usually takes **5–10 business days** depending on your location in South Africa.

**Shipping Cost**
Shipping fees will be calculated at checkout. In some cases, we may offer **free shipping promotions**.

**Order Tracking**
Once your order has been shipped, you will receive a tracking number via email so you can track your delivery.

**Delays**
Delivery times may occasionally be delayed due to factors beyond our control such as courier delays, high order volumes, or weather conditions.

**Incorrect Address**
Please ensure that your shipping address is correct. PureSkin and Hair is not responsible for orders delivered to the wrong address if incorrect details are provided.

**Lost or Damaged Packages**
If your order arrives damaged or does not arrive within the expected delivery time, please contact us at **[skosanaazamahle@gmail.com](mailto:skosanaazamahle@gmail.com)** and we will assist you.

**Contact Us**
If you have any questions about shipping, please contact us at:
[skosanaazamahle@gmail.com](mailto:skosanaazamahle@gmail.com)